This document was developed as a resource for Managed Care Plans completing the CalAIM Model of Care Template. The chart that follows indicates the potential role that community health workers (CHWs) contracted via established local organizations can play in the Enhanced Care Management (ECM) Core Services and In Lieu Of Services (ILOS).

This document provides insight into:

  • ►  how CHWs can support outcomes, produce data, and build relationships necessary for program delivery and reporting
  • ►  how CHW services align with billable encounters