Community Health Worker Employer Survey: perspectives on CHW workforce development in the Midwest

Seq ID: 299
DocID: NE4
Authors: Chaidez V, Palmer-Wackerly A, Trout K
Year: 2018
State: NE
Website link:
Publicly Available: Yes
Evidence Generation: White papers, Surveys and assessment tools to define and develop workforce
Workforce Development: General

A statewide Community Health Worker Employer Survey was administered to various clinical, community, and faith-based
organizations (n = 240) across a range of rural and urban settings in the Midwest. At least 80% of participants agreed or strongly agreed that items characterized as supervisory support were present in their work environment. Thirty-six percent of respondents currently employed CHWs, over half (51%) of survey respondents reported seeing the need to hire/work with more CHWs, and 44% saw the need for CHWs increasing in the future. Regarding CHW support, a majority of respondents indicated networking opportunities (63%), paid time for networking (80%), adequate time for supervision (75%), orientation training (78%), mandatory training (78%), ongoing training (79%), and paid time for training (82%). Open-ended responses to the question “In your organization, what needs could CHWs meet?” resulted in the largest number of respondents reporting mental health issues as a priority, followed by connecting people with services or resources, educating the public on preventive health, family support, and home care/visitations. Our findings suggest that respondents, who largely have supervisory or managerial roles, view workplace environments in Nebraska favorably, despite the fact that nearly two-thirds of respondents typically work well over 40 h per week. In addition, CHWs could help address mental and physical health needs in a variety of community and clinical settings through primary and secondary prevention activities, such as provision of health screenings, health and nutrition education, connecting people to resources and empowering community members through these activities and more.

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