‘I Certainly Wasn’t As Patient-Centred’: Impacts and Potentials of Cross-Training Paramedics as Community Health Workers

This article explores how a group of paramedics were cross-trained as community health workers (CHWs) in Indiana. Cross-training paramedics as CHWs provided a foundation to better understand the social issues that occur outside of the hospital and clinic, thereby enabling further empathy among paramedics and seeking means to connect patients to other health and social […]

Development of Training Curriculum to Improve Patient Communication Skills and Social Support Among Community Health Workers

Background: Effective provider communication skills are important for patient decision-making and understanding, particularly for those with low health literacy. A gap exists in training methods and curriculum for community health workers (CHWs). Brief description of activity: Through a clinical and academic partnership, pilot training curriculum focused on patient communication skills was developed to align with […]

Hiring Practices that Support State Integration of Community Health Workers

Community Health Workers (CHWs) have an unusually close understanding of the areas they serve. This trusting relationship enables CHWs to serve as a liaison or community link between health care and social services and the community to increase access to services, improve the quality and cultural competency of the delivered services, and increase health outcomes […]

Development of Training Curriculum to Improve Patient Communication Skills and Social Support

Effective provider communication skills are important for patient decision-making and under-standing, particularly for those with low health literacy. A gap exists in training methods and curriculum for community health workers (CHWs). Through a clinical and academic partnership, pilot training curriculum focused on patient communication skills was developed to align with CHW scope of work. The […]

Capturing Value in Social Health: Lessons in Developing the Business Case for Social Health Integration in Primary Care

The integration of social health interventions, including screening patients for unmet social needs and linking them with services and other supports, requires long-term funding. The goal of this analysis is to develop a practical approach for business case analysis to support the spread and sustainability of social health interventions in varied institutional and market settings. […]

Pathways to Establishing State CHW Certification

Community Health Worker (CHW) Certification is an endorsement from leaders in the profession that an individual meets predefined standards. It operates at a state level and can be attained by CHWs to demonstrate mastery of standards. The following resource provides general guidance for advocates seeking to establish CHW certification in a state that does not […]