Community Health Workers as Organizational Representatives in Clinical Settings

Authors: Sherman M, Covert H, Lichtveld M
Year: 2018
State: NatDoc: National Document
Website link:
Publicly Available: Yes
Billing and Reimbursement:
Evidence Generation:
Sustainable Financing: Documentation of how CHWs can work within care teams, Results from pilots studies etc. that aren't published in formal literature
Workforce Development: Data sharing between social services and clinical teams, General other (including mention of “employment practices”), Outreach education and TA to employers on CHW generally

This roundtable presentation seeks to unpack the bridging function of CHWs from a community health center’s perspective. Semi-structured interviews (n=21) were carried out in community health centers (predominantly federally qualified health centers) across four Gulf states with CHWs and CHW supervisors. Our results illustrate how CHWs served as bridge builders by acting as gatekeepers and ambassadors for the clinic.

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