Organizational Readiness for Community Health Worker Workforce Integration Among Medicaid Contracted Health Plans and Provider Networks: An Arizona Case Study

Understanding and building organizational capacity for system change and the integration of the Community Health Worker (CHW) workforce within the healthcare sector requires a supportive organizational culture among sector leaders and providers. The aim of this mixed-methods study was to assess organizational readiness for CHW workforce integration into Arizona Medicaid health systems and care teams. […]

Studying Executive Directors and Supervisors Views of Organizational and Policy-Level Challenges Faced by Community Health Workers

Within the United States, there is an absence of a national community health worker (CHW) program. There is substantial regional and state-based variability in the population served by CHWs, their disease focus, and availability of training, supervision, and other supports. This article seeks to respond to the call in the literature to work collaboratively with […]

South Dakota’s National Council on Aging Webinar

This is a transcript for South Dakota’s Webinar for the National Council on Aging. The transcript details South Dakota’s work with community health workers including reimbursement, State Plan Amendments, and their strategic plan.

CHW Reimbursement Model: South Dakota

This presentation outlines South Dakota’s model for reimbursing CHWs, including South Dakota Medicaid’s definition of CHW scope of services, reimbursement rates, training programs, an overview of South Dakota’s Community Health Worker Collaborative, South Dakota’s CHW Planning and Assessment Toolkit, and planned next steps.

An Analysis of State CHW Certification and Training Program Models

A PowerPoint presentation on a study of certification programs by a CDC staff member, including key informant interviews and a state-by-state survey.  Includes background on the nature and role of certification, and selected features of certification programs for all identified states, and case studies from selected states on the process of developing certification.

Community Health Workers in Time of Crisis: A COVID-19 Case Study

This article focuses on the lived experiences of those implementing community health worker (CHW) programs during the COVID-19 pandemic. Based in an upper mid-west state, this qualitative case study is bounded by the state-level context and two distinct local case sites—one rural and one urban—and includes the experiences of five CHWs, two program directors, and […]

Community Health Worker Services

This document on South Dakota Medicaid Billing and Policy outlines various elements of the CHW reimbursement process, including the eligible providers, eligible recipients, covered services and limits, approved curriculums, and reimbursement and claim instructions.