Organizational Readiness for Community Health Worker Workforce Integration Among Medicaid Contracted Health Plans and Provider Networks: An Arizona Case Study

Understanding and building organizational capacity for system change and the integration of the Community Health Worker (CHW) workforce within the healthcare sector requires a supportive organizational culture among sector leaders and providers. The aim of this mixed-methods study was to assess organizational readiness for CHW workforce integration into Arizona Medicaid health systems and care teams. […]

An Analysis of State CHW Certification and Training Program Models

A PowerPoint presentation on a study of certification programs by a CDC staff member, including key informant interviews and a state-by-state survey.  Includes background on the nature and role of certification, and selected features of certification programs for all identified states, and case studies from selected states on the process of developing certification.

Studying Executive Directors and Supervisors Views of Organizational and Policy-Level Challenges Faced by Community Health Workers

Within the United States, there is an absence of a national community health worker (CHW) program. There is substantial regional and state-based variability in the population served by CHWs, their disease focus, and availability of training, supervision, and other supports. This article seeks to respond to the call in the literature to work collaboratively with […]

Community Health Workers in Time of Crisis: A COVID-19 Case Study

This article focuses on the lived experiences of those implementing community health worker (CHW) programs during the COVID-19 pandemic. Based in an upper mid-west state, this qualitative case study is bounded by the state-level context and two distinct local case sites—one rural and one urban—and includes the experiences of five CHWs, two program directors, and […]

Recovery Support Services for Medicaid Beneficiaries with a Substance Use Disorder

Given the opioid epidemic’s considerable effect on Medicaid beneficiaries, policymakers and stakeholders have expressed interest in better understanding how states complement coverage of clinical treatment of substance use disorders (SUDs) with payment for recovery support services. Recovery support services are non-clinical services that address psychosocial factors in an individual’s environment and provide emotional and practical […]

CHW Reimbursement Model: South Dakota

This presentation outlines South Dakota’s model for reimbursing CHWs, including South Dakota Medicaid’s definition of CHW scope of services, reimbursement rates, training programs, an overview of South Dakota’s Community Health Worker Collaborative, South Dakota’s CHW Planning and Assessment Toolkit, and planned next steps.